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American attempts profitability, one dime at a time

On May 1, American Airlines will begin charging for a pillow and blanket set on all domestic flights, as well as those to or from Canada, Mexico, Hawaii, the Caribbean and Central America, according to American Airlines spokesman Tim Smith. The $8 charge buys a blue fleece blanket and an inflatable neck pillow that fliers can use in flight and keep for future use.

Source: http://www.cnn.com/2010/TRAVEL/02/09/american.airlines.blankets/index.html?hpt=T2

Your enhancement process

Here's how your customers think you process their enhancement ideas. 
I used to do a simple presentation for customers (and sales people) that illustrated how ideas turn into features. Carl Knibbs suggests this process: 

Setting prioritites grounded in the market

Stack-index-cards If you've ever had to review a long list of requirements, you'll appreciate this. I was recently asked:

Friday fun: The Reality of Meetings

Saeed at OnProductManagement has another great slideshare in his series on product management in pictures:

Leaders and losers and competitive checklists

Robin the product manager has yet another request from Kevin, the world's worst sales person:

"I can't sell your product without a competitive checklist showing how we're better than bigsoftware.com"

He attached something that he's been using:

Setting prioritites grounded in the market

IndexcardsA common sight in agile shops is the product owner shuffling his user stories.

"This before that. Oh this is a good one. Ooh, move that one to later."

Setting priorities...

...is a challenge. If everything is "must have", how can you choose?

The iPad's future shock

I'm often saddened by the infantilizing effect of high technology on adults.

ProductCamp - Wikipedia, the free encyclopedia

ProductCamp is a free collaborative, user-organized conference, focused on product management topics including, but not confined to, product marketing, development and management.
via en.wikipedia.org

I'm headed to pCamp in Minneapolis. www.pcampmn.org
c u there?

Friday fun: construction safety

I don't quite know how to respond to this email. What's my action item?